University of South Carolina Supplier systems #260192-01

USC Beaufort Fully Hosted Event Ticketing and Box Office Management Solution

The University of South Carolina Beaufort (USCB) is seeking proposals for a fully hosted online Ticketing and Box Office Management solution to support its Center for the Arts, Chamber Music, and Athletics venues. - Government Buyer: - University of South Carolina Beaufort (USCB), managed by the USC Purchasing Department - Products and Services Requested: - Fully hosted ticketing and box office management software solution - Must include installation, configuration, training, and ongoing support - Hardware and software compatibility with Windows OS and mobile ticket scanners required - Features: ticket price management, seat selection, web/mobile sales, flexible subscriptions, comprehensive reporting, PCI-compliant card authorization, marketing integration, and patron database management - Implementation and training services for University staff - 24/7 technical and customer support for staff and patrons - Notable Requirements: - Preference for a non-license fee model - Solution must serve multiple event types and venues - Must provide both live and recorded training resources - Direct patron support for ticket sales and technical issues - PCI compliance and marketing tool integration are mandatory - No specific OEMs or vendors are named in the solicitation; the opportunity is open to all qualified providers.

Description

The University of South Carolina Beaufort (USCB) is seeking proposals for a fully hosted event ticketing solution. The contractor will be responsible for installing, setting up, configuring, and supporting the ticketing system to serve various campus events including the Center for the Arts, Chamber Music, and Athletics. The solicitation allows multiple offers and requires sealed submissions by May 12, 2026. A non-mandatory virtual pre-proposal conference is scheduled for April 22, 2026.

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