Pennsylvania State SCIQuest #SERS RFP #25-032

Pension Administration System Modernization for Pennsylvania SERS

This opportunity involves the Pennsylvania State Employees Retirement System (SERS) seeking to modernize its pension administration system: - Government Buyer: - Pennsylvania State Employees Retirement System (SERS), Commonwealth of Pennsylvania - Operations Office, Harrisburg, PA - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Integrated, commercial off-the-shelf enterprise pension administration software solution - Full modernization services for the retirement benefit lifecycle, including: - Member enrollment and service tracking - Retirement processing and annuity payroll - Employer contribution management - Post-retirement services - Self-service portals for members and employers - Document and content management - CRM tools - General ledger integration - Configurable workflows - Dynamic reporting dashboards and ad-hoc query tools - Tax reporting - Unique or Notable Requirements: - Solution must support over 239,000 members - Fixed-price contract structure - Mandatory participation goals: - 14% Small Diverse Business (SDB) - 3% Veteran Business Enterprise (VBE) - Emphasis on scalable technology and proven vendor experience - Detailed evaluation and selection process - Period of Performance: - Five-year base term with up to five one-year renewal options (maximum ten years) - Place of Performance: - Pennsylvania State Employees Retirement System, 30 North Third Street, Harrisburg, PA 17101

Description

The Pennsylvania State Employees Retirement System (SERS) is seeking proposals to modernize its pension administration system by replacing legacy technologies with a commercial software solution. The project aims to procure an integrated enterprise pension administration software that supports the full retirement benefit lifecycle, including enrollment, service tracking, retirement processing, payroll, employer contribution management, and post-retirement services. The solution should provide a unified user interface, core benefit calculation engine, self-service portals, document management, CRM tools, general ledger integration, configurable workflows, dynamic reporting, and robust tax reporting capabilities. The contract term is five years with up to five one-year renewals, and the procurement process includes specific participation goals for small diverse businesses and veteran business enterprises.

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