SAM #36C10B26Q0330

VA Seeks FedRAMP-Authorized HRSM SaaS Solution for 374,000+ Users

The Department of Veterans Affairs is seeking a comprehensive, FedRAMP Moderate (or High) authorized Human Resource Service Management (HRSM) Software as a Service (SaaS) solution to modernize and streamline HR operations for approximately 374,000 users across the Veterans Health Administration (VHA). - Government Buyer: - Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Human Capital Management (HCM) - Technology Acquisition Center NJ (contracting office) - OEMs and Vendors: - No specific OEMs or vendors are named; the opportunity is open to all qualified HRSM SaaS solution providers with FedRAMP Moderate or High authorization. - Products/Services Requested: - HRSM SaaS subscriptions for 374,000 users (with options for up to 300,000 additional users) - Assessment delivery and management platform (supports 2,000,000 assessments annually) - Interview delivery and management platform (supports 200,000 interviews annually) - Synchronous and asynchronous candidate interview licenses (up to 20,000 each, optional) - Project management, configuration, deployment, and integration services - Advanced analytics, low-code module, forms deployment, and Microsoft Teams integration (optional tasks) - Secure integration with VA systems (e.g., HRSmart, Federal HR 2.0, APDS, TMS, eSHORE, CABS) - Comprehensive training, record retention, and transition support - Unique or Notable Requirements: - Solution must be FedRAMP Moderate (or High) authorized - Must support integration with existing VA HR systems - AI-enabled capabilities, low-code/no-code configuration, and advanced analytics - Secure, cloud-hosted environment with 99.5% uptime and robust data governance - Support for large-scale user base and high-volume assessments/interviews - Optional tasks for enhanced modules, live agent chat, and additional integrations - Comprehensive transition-in and transition-out support - Period of Performance: - 12-month base period with four 12-month option periods (up to 60 months total) - Optional tasks with varying durations, typically 4 to 12 months, exercisable during base or option periods - Place of Performance: - Primarily contractor facilities with integration and delivery to VA offices and systems

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