Minneapolis Supplier Systems #0000004071

Minneapolis Mobile Crisis Response Services Solicitation

The City of Minneapolis is seeking qualified organizations to operate and enhance its Mobile Crisis Response (MCR) program, which provides unarmed, clinician-led mobile crisis intervention for non-violent behavioral health crises. - Government Buyer: - City of Minneapolis, Office of Community Safety - Key contacts: Stephine D Holloway (Procurement), Maren Anderson (Director of Administration) - Services Requested: - Mobile Crisis Response services - 24/7/365 unarmed, clinician-led response to non-violent behavioral health, substance use, and quality of life crises - Minimum of three vans in operation at all times, with surge capacity for a fourth van during high call volume - Each van staffed by two responders, at least one being a licensed mental health professional - Response time requirement: 15-30 minutes citywide - Services include crisis intervention, de-escalation, safety planning, transportation to authorized destinations, follow-up care, and coordination with 911, Fire Department, EMS, hospitals, and community providers - City provides vans and dispatch via 911 - Unique/Notable Requirements: - Only for-profit, non-profit, neighborhood, cultural, or faith organizations authorized to do business in Minnesota are eligible; government entities are excluded - Responders must not be debarred or have leadership with felony convictions for financial fraud or similar crimes - Emphasis on inclusive participation and compliance with the City's Small and Underutilized Business Program (SUBP) - Detailed invoicing and possible employee timesheet verification required - Contract term: two-year base with three one-year options (up to five years total) - No specific OEMs or vendors are named, as this is a service-based solicitation

Description

The City of Minneapolis is seeking proposals from qualified providers to operate and enhance its Mobile Crisis Response (MCR) program. This program offers unarmed, clinician-led mobile crisis response services to non-violent behavioral health crises, aiming to divert individuals from unnecessary emergency department visits and law enforcement involvement. The selected provider will connect individuals to stabilization, follow-up care, and community resources. Proposals must be submitted electronically through the City's eSupplier portal by May 19, 2026.

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