Federal Register #10900012

Department of the Interior Seeks Public Feedback to Improve Customer Experience

The Department of the Interior is seeking public input to renew an information collection initiative focused on improving customer experience with federal programs, as outlined in OMB Circular A-11, Section 280. - Government Buyer: - Department of the Interior (DOI) - OEMs and Vendors: - No OEMs or vendors are specified, as this is not a procurement of products or services - Products/Services Requested: - No products or services are being procured - The initiative requests voluntary feedback from individuals, businesses, organizations, and government entities - The information collected will be used to enhance service delivery, transparency, and digital services across federal agencies - Unique or Notable Requirements: - Participation is voluntary, low-burden, and noncontroversial - The information collection is intended for general service improvement and program management - No purchase quantities, part numbers, or specific deliverables are involved

Description

The Department of the Interior is proposing to renew an information collection to improve customer experience in accordance with OMB Circular A-11, Section 280. This collection aims to gather customer and stakeholder feedback on federal programs to enhance service delivery and transparency. The information collected will help monitor progress towards excellent customer experience and mature digital services across federal agencies. Comments on this proposal are invited by June 8, 2026.

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