Oregon Buys #S-DASOBO-00016479

Ongoing IT Operations and Maintenance Services from Sapient Corporation

This opportunity involves the Oregon Department of Administrative Services (DAS) seeking ongoing operations, maintenance, and support services for IT systems, specifically from Sapient Corporation. - Government Buyer: - Oregon Department of Administrative Services (DAS), acting on behalf of other agencies - Managed by DAS Procurement Services, Salem, Oregon - OEMs and Vendors: - Sapient Corporation (only vendor and service provider mentioned) - Products/Services Requested: - Ongoing operations and maintenance (O&M) and development support services - Includes: incident management, environment management, user provisioning, deployments, bug fixes, consulting, project management, Salesforce upgrade readiness - No specific part numbers or multiple quantities; single unit of service - Unique or Notable Requirements: - Services cover a broad range of IT support and development activities related to software maintenance and support - Open market special procurement; electronic quotes allowed - No unique licensing or classification requirements specified - Place of Performance: - Services managed from Salem, Oregon (DAS Procurement Services)

Description

This notice is for ongoing operations and maintenance support services including incident management, environment management, user provisioning, deployments, bug fixes, consulting, project management, and Salesforce upgrade readiness. The services are provided by Sapient Corporation and cover a broad scope of support and development activities. The procurement is conducted as an open market special procurement and allows electronic quotes. This is a notice rather than a formal bid solicitation.

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