British Columbia BCBid #018-2026

Unified Support Services for Microsoft Stack for WorkSafeBC

WorkSafeBC is seeking comprehensive Unified Support Services for its Microsoft technology stack. - Government Buyer: - WorkSafeBC, a provincial agency in British Columbia - OEMs and Vendors: - Microsoft (primary OEM for all supported products) - Products/Services Requested: - Unified Support Services for the entire Microsoft stack - Includes reactive support, escalation management, and direct access to Microsoft product teams - Proactive governance and advisory services where they add measurable value - No specific products, part numbers, or purchase quantities are listed - Unique or Notable Requirements: - Solicitation is for services only; no goods will be purchased or delivered - Support must cover the full Microsoft stack and provide measurable value through proactive services - Place of Performance: - Work will be performed in regions specified by WorkSafeBC (details in attachments) - Microsoft is the only OEM referenced and is central to the support requirements

Description

This Request for Proposal (RFP) issued by WorkSafeBC seeks proposals for delivering Unified Support services for the entire Microsoft stack. The scope includes reactive support, clear escalation management, and the ability to reach Microsoft product teams when needed. Additionally, proactive governance and advisory services should be included where they add measurable value. The RFP is not an agreement to purchase goods or services or an authorization to deliver any goods or services.

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