Utah Public Procurement Place U3P #PR2026001024

Provo City Council Seeks Consulting Services for Zoning Code Enforcement Management Study

Provo City is seeking consulting services for a comprehensive management and operations study of its zoning code enforcement process. - Government Buyer: - Provo City Council, City Council Office - Project Manager: Tanner Taguchi - No OEMs or specific vendors are named, as this is a professional services solicitation. - Services Requested: - Comprehensive analysis of zoning code enforcement, including: - Rental license issuance - Public complaint communication - Violator interaction - Enforcement of penalties - Organizational structure, policies, procedures, and information systems - Coordination among Code Enforcement Division, Customer Service, Finance, and Legal Departments - Comparison to industry best practices - Recommendations for improvements - Assessment of intra- and inter-entity coordination, public communication, and information systems - Deliverables: - Detailed report with findings and recommendations - Separate budget proposal - Monthly status reports - Oral presentations to City Council and staff - Interviews and surveys with city staff and residents - Notable Requirements: - Proof of insurance - Compliance with Utah's status verification system - Ability to conduct interviews and surveys - Place of Performance: - Provo City Council Office, 445 Center Street, Suite 400, Provo, Utah 84601 - Period of Performance: - Service must commence by early June and be completed within approximately six months

Description

Provo City is soliciting proposals for a comprehensive management and operations study of its zoning code enforcement process. The study will analyze the efficiency, effectiveness, organizational structure, policies, procedures, communication, and information systems of the entities involved in code enforcement, including comparisons to industry best practices. Deliverables include a detailed report with findings, recommendations, budget proposals, and presentations to the City Council and staff. The contract is expected to start in May 2026 and be completed by November 2026.

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