Quebec SEAO #2025-1964

Technical Services for Radiocommunication System Integration (800 MHz Band) – Direct Award to Komutel

This opportunity concerns the integration and ongoing operation of a radiocommunication system for a public health organization in Montréal, Québec, Canada. - Government Buyer: - Public health organization in Montréal, Québec, Canada - OEM/Vendor: - Komutel (current provider and direct awardee) - Products/Services Requested: - Technical services for integration and operation of a radiocommunication system in the 800 MHz band - Full interoperability with existing secure IP network, IT infrastructure, local servers, firewalls, border session controllers, and telecommunication systems (IP telephony, TDM, or hybrid) - Support for standardized protocols (SIP, IP) - Professional services including: - Environment analysis - Configuration - System integration - Deployment with no service interruption - User and administrator training - 24/7 technical support and maintenance - Unique/Notable Requirements: - Native compatibility with existing infrastructure - Integration must not require major equipment replacement - Emphasis on reliability, continuity, data protection, access management, and regulatory compliance - Direct award to Komutel justified to ensure uninterrupted service during a 9-12 month transition period - Place of Performance: - HOPITAL NOTRE-DAME - PAVILLON LACH, 1560 rue Sherbrooke Est, Montréal, QC, Canada

Description

This notice of intent seeks technical services for a telecommunications system that must integrate natively with the existing public organization infrastructure, including secure IP networks, IT infrastructure, and telecommunication systems. The procurement emphasizes full interoperability, reliability, data protection, and compliance with regulatory frameworks, along with professional services such as system integration, training, and 24/7 support. The current messaging system is outdated, and a direct contract with the current provider, Komutel, is necessary to ensure service continuity during the transition to a new solution over 9 to 12 months. The contract is for a public health organization in Montreal, Quebec, Canada, with no service interruption permitted during the transition period.

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