Georgia Procurement Registry #BL066-26

WebEOC Administrator Services for Gwinnett County Emergency Management

Gwinnett County Government is seeking a qualified provider for WebEOC Administrator Services to support the Office of Emergency Management's crisis management and emergency response operations. - Government Buyer: - Gwinnett County Government, Office of Emergency Management - OEM Highlight: - Juvare is the Original Equipment Manufacturer (OEM) for the WebEOC Professional software platform and related support modules - Products/Services Requested: - WebEOC Administrator Services, including: - Administration, configuration, testing, and implementation of WebEOC Professional - Management of multiple WebEOC plugins (ArcGIS Extension, Checklists, File Library, Active WebEOC Users, Contacts Manager, External Content Manager, IPAWS Messaging, Messages Manager, MapTac, Single Sign On, User Importer) - Integration with other applications and development of user guides - Ongoing software support and maintenance for WebEOC and related modules - Notable Requirements: - Service provider must meet insurance standards (A.M. Best rating of A-10 or higher) - All required bid documents must be submitted - Annual contract with four renewal options - Place of Performance: - Gwinnett County Office of Emergency Management, Lawrenceville, GA

Description

Gwinnett County Board of Commissioners is soliciting competitive sealed bids for the provision of WebEOC Administrator Services for the Office of Emergency Management on an annual contract with four options to renew. The services include managing the WebEOC software system to support crisis management, public safety, and emergency response, including system administration, configuration, testing, implementation, documentation, and integration with other applications. Bids are due by April 27, 2026, and the contract aims to ensure effective emergency systems monitoring and disaster preparedness.

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