North Carolina eVP #02-2026003

RFI for SaaS Identity and Access Management System for North Carolina Administrative Office of the Courts

The North Carolina Administrative Office of the Courts (NCAOC) is seeking information from vendors about replacing its current Identity and Access Management (IAM) system due to the end-of-life of Microsoft Identity Manager (MIM). - Government Buyer: - State of North Carolina, Administrative Office of the Courts (NCAOC) - Procurement contact: Jeff Conken, Procurement Services - OEMs and Vendors: - Microsoft (current IAM system: Microsoft Identity Manager) - RFI is open to all vendors offering SaaS IAM solutions - Products/Services Requested: - SaaS-based Identity and Access Management (IAM) system to replace IDWeb (currently based on Microsoft Identity Manager) - No specific part numbers or quantities; focus is on solution capabilities - Key requirements: - Active Directory and hybrid identity support - HR-driven identity management - Access governance and self-service features - Security and compliance controls - Workflow automation and application integration - Scalability, reporting, and administrative simplicity - Migration path from Microsoft Identity Manager - Unique/Notable Requirements: - Cloud-native or hybrid deployment options - Reasonable migration strategy from MIM - Vendors must provide information on product features, implementation, cost estimates, and references

Description

The North Carolina Administrative Office of the Courts (NCAOC) is seeking information for a potential future solicitation to replace its existing Identity and Access Management (IAM) solution, IDWeb, due to the end-of-life of Microsoft Identity Manager (MIM) in 2029. This Request for Information (RFI) aims to gather detailed vendor and industry information on SaaS IAM solutions that support hybrid identity, HR-driven identity, access governance, self-service capabilities, security, compliance, workflow automation, application integration, scalability, reporting, and administrative simplicity. The NCAOC is exploring cloud-native or hybrid deployment options with a reasonable migration path from MIM. Responses will assist in assessing market capabilities and planning future procurement.

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