San Mateo Opengov #15110-26-002

San Mateo County Seeks Administrative and Audit Services for TOT, STR, and VRBLT Programs

San Mateo County is seeking qualified firms to provide administrative and audit services for its Transient Occupancy Tax (TOT), Short-Term Rental (STR), and Vehicle Rental Business License Tax (VRBLT) programs. - Government Buyer: - County of San Mateo, Treasurer-Tax Collector office - OEMs and Vendors: - No specific OEMs or vendors are named; open to qualified service providers with relevant experience - Services Requested: - Comprehensive administrative and audit services for TOT, STR, and VRBLT programs - Billing and collection of taxes - Compliance monitoring and enforcement - Auditing of accounts (including annual audits of at least 25% of accounts) - Customer support for lodging providers and vehicle rental companies - Data analytics to identify non-compliance, especially with short-term rental platforms (e.g., Airbnb, VRBO) - Legislative and regulatory advising - Data reporting and management - Establishment and maintenance of a database of lodging providers and vehicle rental companies - High-accuracy payment processing - Ensuring data privacy and security - Unique or Notable Requirements: - Proposers must have at least five years of relevant experience in California or other states - Services must adhere to all applicable laws and county policies - Contractor must conduct audits on 25% of accounts annually - Contract term is three years with an option to extend for up to two additional years (maximum five years) - Place of Performance: - Unincorporated areas of San Mateo County, California

Description

The County of San Mateo is seeking proposals from qualified firms to provide countywide administrative services for Transient Occupancy Tax (TOT), Short-Term Rental (STR) programs, and Vehicle Rental Business License Tax (VRBLT). The scope includes billing, collection, compliance monitoring, auditing, customer support, data analytics, and legislative advising in accordance with county ordinances and applicable laws. The contract term is three years starting July 1, 2026, with an option to extend for two additional years. Proposals are due by April 27, 2026, and must be submitted electronically via the county's eProcurement portal.

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