City of Sebastian MyVendorLink #IFB 26-013-RM

Monarch System Software Upgrade and Site Acceptance Test for Kissimmee Utility Authority

This opportunity involves a software upgrade and acceptance testing for the Monarch System at the Kissimmee Utility Authority (KUA) in Florida. - Government Buyer: - Kissimmee Utility Authority (KUA), Operations Department - OEMs and Vendors: - Open Systems International, Inc. (OSI) (likely Monarch System OEM) - Other vendors referenced: Mangan Inc, MWResource, Inc., Qualus Corp LLC, TRC Companies - Products/Services Requested: - Monarch System Software Upgrade - Includes configuration, migration of servers and databases (Chronus, MSSQL), and interface support (ICCP, MultiSpeak, metering, billing, RTO/ISO) - Site Acceptance Test - On-site testing and acceptance of the upgraded system - Unique/Notable Requirements: - Fixed price contract with potential for scope changes per KUA protocols - Delivery terms: FOB Destination - Compliance with KUA insurance, online submission, and terms and conditions - References to NIGP codes for software and IT services - Emphasis on configuration and migration support for critical utility interfaces and databases

Description

The Kissimmee Utility Authority issued an Invitation for Bid (IFB 26-013-RM) to procure a Monarch System Software Upgrade including a Site Acceptance Test. The contract is fixed price and may include additions or deletions as dictated by KUA's service protocols. The solicitation requires bidders to provide software upgrade services, configuration, and testing support, with delivery terms FOB Destination. The bid submission deadline is December 9, 2025, with an anticipated award date of January 31, 2026.

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