Federal Register #2026-06607

HUD Announces New Privacy Act System of Records for ServiceNow Platform

The Department of Housing and Urban Development (HUD) has issued a public notice about the creation of a new Privacy Act System of Records for its ServiceNow platform: - Government Buyer: - Department of Housing and Urban Development (HUD) - Office of Chief Information Officer (OCIO) - Infrastructure and Operations (IOO) - Purpose and Scope: - Establishment of the 'ServiceNow (SerNow)' Privacy Act System of Records - ServiceNow platform supports HUD operations including: - Helpdesk management - IT management - Asset tracking - Facilities management - Human resources - Limited financial planning - Integrates data from HUD systems such as Active Directory, LAN File Server, and Digital Identity and Access Management System - Key Details: - Notice describes system purpose, data categories, security safeguards, and routine uses - Public comments are invited - Locations Mentioned: - HUD Headquarters, Washington, DC - Bowhead UIC Government Services, LLC, Springfield, VA - No procurement of products or services is requested in this notice - No OEMs or vendors are specified, as this is an informational notice only

Description

The Department of Housing and Urban Development (HUD) issued a notice regarding the establishment of a new Privacy Act System of Records titled "ServiceNow (SerNow)." This system supports various HUD operations including helpdesk, IT management, asset tracking, facilities management, human resources, and limited financial planning. It integrates data from HUD systems such as Active Directory and Digital Identity and Access Management System. The notice invites public comments until May 6, 2026.

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