District of Columbia Cobblestone Systems #CFOPD-18-C-006

Award and Modifications: CityBase, Inc. Kiosks and Services for DC Agencies

The District of Columbia's Office of the Chief Financial Officer (OCFO) awarded and modified a multi-year contract to CityBase, Inc. for the provision, installation, and ongoing support of self-service kiosks used by various District agencies, including the DMV and Metropolitan Police Department (MPD). - Government Buyer: - District of Columbia, Office of the Chief Financial Officer, Office of Contracts - Metropolitan Police Department (for specific kiosk deployments) - OEM and Vendor: - CityBase, Inc. (OEM and sole vendor for all hardware, software, and services) - Products and Quantities: - Kiosks (primarily 12-month lease-to-own): - 9 for DMV (cash-only) - 2 for other District agencies (full-service) - 2 for MPD (with installation, cashbox, and cassette pack) - Additional kiosks as needed (quantities TBD) - Cashboxes: at least 10 units (6 + 2 + 2 from various mods) - Cassette packs for change dispensers: at least 8 units (6 + 2) - Kiosk supplies and equipment (general) - PCs for kiosk upgrades (9 for DMV kiosks) - Payment card and ACH processing (unit prices: $0.35 and $0.14, NTE $30,000) - Firearms and fingerprinting services (MPD kiosks): various price points - Services Requested: - Installation (including 'white glove' delivery and placement) - Support and maintenance (for all deployed kiosks) - Monthly hosting fees - Training and manuals (for kiosk operation and cash procedures) - Integration services (for additional kiosks) - Application/software upgrades (including V2 platform and shopping cart feature) - Notable Requirements: - Kiosks must support multiple payment types (cash, card, ACH) - Software upgrades to enhance user interface and add features (e.g., shopping cart for MPD) - Reallocation of kiosks between agencies as operational needs change - Compliance with confidentiality, non-disclosure, and COVID-19 safety provisions - Use of JP Morgan/Chase Paymentech for payment processing - Contract Value: - Total not-to-exceed value: $1,134,789 (across all years and modifications) - Key Locations: - OCFO Office of Contracts, 1100 4th Street, S.W. Suite E610/E620, Washington, D.C. 20024 - Metropolitan Police Department, 301 C Street, NW, Washington, D.C. - DMV Service Centers: Benning Ridge (4525 Benning Road, SE), Rhode Island Ave (2350 Washington Place, NE), Georgetown (3222 M Street, NW), Southwest Service Center (95 M Street, SW) - District of Columbia DMV kiosks (various locations) - Period of Performance: - Base year plus four one-year option periods, all exercised, with several extensions and modifications

Description

The Office of Finance and Treasury (OFT), Revenue Collections Unit of the District of Columbia has contracted CityBase, Inc. to provide kiosks that facilitate transactions, reduce wait times, and increase efficiency across various District agencies. The contract includes the provision, installation, and maintenance of kiosks, with multiple option periods for extension. The contract has been modified several times to include additional services such as kiosk supplies, software upgrades, and reallocations of kiosks to different agencies.

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