Town of Oakville’s Bidsandtenders #RFP-53-2024

Oakville Solicits Library Customers Support and Engagement Platform

The Town of Oakville is seeking proposals for a Library Customers Support and Engagement Platform to enhance library customer service and engagement. - Government Buyer: - Town of Oakville, Ontario, Canada - Products/Services Requested: - Library Customers Support and Engagement Platform - Services to support and engage library customers - Contract Details: - 12-month contract duration - Electronic submissions required - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Scope and Requirements: - Platform must provide comprehensive support and engagement features for library customers - Procurement falls under multiple trade agreements (e.g., Canada-Colombia FTA, CETA) - Broad service categories included: consulting, IT, construction, maintenance, and professional services - No attachments or detailed product/service line items are provided in the notice

Description

The Town of Oakville issued a Request for Proposals (RFP) for a Library Customers Support and Engagement Platform. The procurement is for services to support and engage library customers, with a contract duration of 12 months. The RFP was published on November 18, 2024, with a closing date of December 9, 2024, and includes electronic submissions only. The procurement falls under trade agreements such as the Canada-Colombia Free Trade Agreement and CETA, and covers a wide range of service categories including consulting, IT, construction, and maintenance.

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