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Award for Dementia Care Navigation Services by NAN Navigator for Florida Department of Elder Affairs (FACE Program)

This award summary details the Florida Department of Elder Affairs (DOEA) selection of NAN Navigator, Inc. for advanced dementia care navigation services: - Government Buyer: - Florida Department of Elder Affairs (DOEA), through the Florida Alzheimer's Center of Excellence (FACE) - OEM/Vendor: - NAN Navigator, Inc. (founded by Dr. Rosemary Laird) - Products/Services Requested: - Comprehensive, evidence-based dementia care navigation services for persons living with dementia and their caregivers - Includes personalized care planning, caregiver engagement, resource navigation, clinical oversight, outcome tracking, and integration with community/provider networks - Delivered via a proprietary software platform (Laird Model of Care) - Supports scalable, customizable care navigation and data collection - Unique caregiver registry for outcome tracking - Quantities & Value: - Single annual contract (scalable for program needs) - Contract value: $538,461 - Unique/Notable Requirements: - Only vendor with proven outcomes in reducing caregiver burden, ER visits, hospitalizations, falls, and healthcare costs - Platform must support ongoing research, program evaluation, and integration with state/community resources - No other vendors identified with equivalent clinical model, proprietary technology, and demonstrated results - Place of Performance/Delivery: - Services managed from Tallahassee, FL (DOEA/FACE offices) - Service provider location in Orlando, FL - Statewide impact for Florida residents on the ADI waitlist and supported by FACE

Description

The Florida Alzheimer's Center of Excellence (FACE), under the Florida Department of Elder Affairs (DOEA), seeks to partner with NAN Navigator to provide critical Care Navigation services for Florida residents, especially those on the Alzheimer's Disease Initiative (ADI) waitlist and those supported by FACE. This single source procurement aims to deliver advanced, personalized care and specialized services for individuals living with dementia and their caregivers, addressing complex challenges beyond current FACE resources. NAN Navigator offers a proprietary, evidence-based care model with a bespoke software platform that tracks health outcomes, reduces caregiver burden, and lowers healthcare costs. The contract supports scalable, data-driven dementia care navigation aligned with DOEA and FACE goals.

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