Opportunity
North Orange County Regional Occupational Program Opengov #198973
County of Orange Solicits CRM SaaS Solution for Government Use
Posted
April 01, 2026
Respond By
April 02, 2026
Identifier
198973
NAICS
541512, 541519
The County of Orange, California is seeking proposals for a cloud-based Customer Relationship Management (CRM) Software as a Service (SaaS) solution to support government operations. - Government Buyer: - County of Orange, California (local government) - Place of performance: Santa Ana, Orange County, CA - Products/Services Requested: - 1 unit of a CRM SaaS platform tailored for government use - Product described as: Customer Relationship Management Cloud-Based Software as a Service - No specific OEMs or vendors named in the solicitation - Requirements: - Solution must align with a broad range of UNSPSC codes related to software, IT hardware, and telecommunications - Open to all qualified bidders; funded through the County's General Fund - No unique technical requirements specified beyond government use and classification codes - Notable Details: - Emphasis on SaaS delivery model for CRM - No part numbers or specific brands required - Place of performance is a government office in Santa Ana, CA
Description
The County of Orange is soliciting proposals for a Customer Relationship Management (CRM) cloud-based Software as a Service (SaaS) solution tailored for government use. The procurement is a Request for Proposal (RFP) with a response deadline of April 1, 2026. The scope includes providing a CRM SaaS platform to support government operations, with a single unit to be procured. The solicitation emphasizes adherence to specified classification codes related to software and IT hardware.