North Orange County Regional Occupational Program Opengov #MA-060-25011530

Award for Ideagen Quality System Management Software and Services for Orange County Sheriff-Coroner

This award notice details the County of Orange Sheriff-Coroner's selection of Ideagen Inc as the sole provider for a comprehensive Quality System Management Software solution and associated services: - Government Buyer: - County of Orange Sheriff-Coroner, Orange County Crime Laboratory - OEM and Vendor: - Ideagen Inc (OEM and sole vendor) - Products and Solutions Requested: - Ideagen Quality Management Pro (Q-Pulse V7.7) SaaS - 5 Primary and 10 Secondary Licenses - 1 Live and 1 Training Database - 21 CFR Part 11 Technical Controls - Web Interface, Mobile App, SSO, 60GB Data Storage - Annual AWS Hosting (ISO27001), Upgrades, Patch Management, Backups, Business Continuity - Ideagen PleaseReview - 5 Power and 10 Standard Licenses (Active/Concurrent) - 21 CFR Compliance, Review Set Up - Support Package (Standard Plan): 24/7 support, health checks, e-learning, customer success management - Professional Services: 22 days for reconfiguration, training, and strategic review - Implementation Services: 5 days for deployment, upgrade, and migration to SaaS (including UAT) - Notable Requirements: - Software must support document control, audits, corrective actions, training, asset and supplier management, and integration with OCCL systems - Piggyback clause allows other agencies to utilize the contract - Hosting on AWS with ISO27001 compliance - Period of Performance: - 5-year term contract (not renewable) - Fixed first-year cost ($109,666), annual subscription fees for years 2-5 ($53,145 to $61,522) - Place of Performance: - Orange County Crime Laboratory, 320 N. Flower St., Santa Ana, CA 92703

Description

The County of Orange is procuring the purchase and maintenance of Quality System Management Software under a firm fixed fee contract. The contract is term-based with a duration of 5 years, starting from August 6, 2025, to July 29, 2030. The awarded contractor, Ideagen Inc, will provide software solutions including business function specific software, project management software, inventory management software, expert system software, license management software, content management software, document management software, data management and query software, database management system software, database reporting software, and database user interface and query software. The contract is managed by the Sheriff-Coroner department of the County of Orange.

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