Opportunity

Seminole Opengov contracts #RFP-603602-19/TLR

Award for IT Support Services (Service Desk, Desk-side, Switchboard, Computing as a Service) for Seminole County

Posted

December 12, 2019

Identifier

RFP-603602-19/TLR

NAICS

541513, 541519, 518210

Seminole County has awarded a term contract for comprehensive IT support services. - Government Buyer: - Seminole County (local government) - Vendor: - Computer Aid, Inc. (sole vendor) - Products/Services Requested: - Information Services - Service Desk - Service desk operations for IT support - Desk-side Support - On-site IT support for end users - Switchboard Functions - Switchboard and telephony support services - Computing as a Service Functions - Provision of computing resources and support as a service - No specific part numbers or quantities listed; services are ongoing and term-based - Unique/Notable Requirements: - Contract includes renewal options for one-year periods - All relevant contract documents and certificates of insurance are available - Focus is on operational IT support rather than hardware procurement

Description

This is a term contract awarded to Computer Aid, Inc. by Seminole County for information services including service desk, desk-side support, switchboard, and computing functions. The contract period is from December 19, 2019 to December 31, 2025, with renewal options for one-year periods. The procurement status is ended, and all relevant contract documents and certificates of insurance are available via provided links.

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