Opportunity
Pinellas County Opengov #23-0413-ITQ
Award for Countywide Telephone Answering Services in Pinellas County, FL
Posted
November 02, 2023
Identifier
23-0413-ITQ
NAICS
561421
This award notice details the selection of a vendor for countywide telephone answering services in Pinellas County, Florida. - Government Buyer: - Pinellas County, Florida (SHARED-USE department) - Awarded Vendor/OEM: - Gilson Software Solutions-PHA LLC (DBA Gilson Call Center Services) - Products/Services Requested: - Countywide telephone answering services - High and low volume call answering telephone systems - Paging services - Classification codes: 72528, 83931, 83932, 91505, 91549 - No specific part numbers or quantities provided - Notable Requirements: - Services must cover all of Pinellas County - Both high and low volume call answering and paging required - Contract Value: - Awarded amount: $100,840 (exceeds estimated value of $59,340) - Place of Performance: - All of Pinellas County, Florida
Description
This contract is for telephone answering services across Pinellas County, Florida, with a performance period from October 1, 2023, to September 30, 2027. The awarded amount is $100,840, exceeding the estimated value of $59,340. The contract includes various classification codes related to high and low volume call answering telephone systems and paging services. The contract was awarded to Gilson Software Solutions-PHA LLC DBA Gilson Call Center Services and is managed by the SHARED-USE department.