City of Columbus #RFQ032490

Telephonic Foreign Language Interpreting Services for Columbus 911 Emergency Communications Center

The City of Columbus is seeking a vendor to provide telephonic foreign language interpreting services for its 911 Emergency Communications Center. - Government Buyer: - City of Columbus, Division of Support Services - Supports the Columbus 911 Emergency Communications Center - Services Requested: - 24/7/365 telephonic interpreting for emergency calls - Interpreting services used approximately 1,500 times per month - Interpreters must be capable of both simultaneous and consecutive interpreting - Proficiency required in legal, medical, and law enforcement terminology - Translation between English and multiple languages - Unique Requirements: - Service must be available at all times (24/7/365) - Interpreters must be familiar with specialized terminology relevant to emergency and non-emergency settings - OEMs and Vendors: - No specific OEMs or vendors are mentioned in the solicitation - Place of Performance: - Columbus 911 Emergency Communications Center, Columbus, Ohio

Description

The City of Columbus, Division of Support Services is seeking bids to establish a contract for telephonic foreign language interpreting services. These services will support the Columbus 911 Emergency Communications Center, providing 24/7 interpreting for limited English speaking populations during emergency calls. Interpreters must be proficient in simultaneous and consecutive interpreting, familiar with legal, medical, and law enforcement terminology, and capable of translating multiple languages to and from English. The center handles approximately 1.4 million calls annually and uses interpreting services about 1,500 times per month.

View original listing