Union County Granicus #RFP 2026-058

Union County RFP for Comprehensive Property Tax Management Software Solution

Union County, North Carolina is seeking a modern, integrated Property Tax Management Software Solution to overhaul its property tax administration processes. - Government Buyer: - Union County Procurement & Contract Management Department - Office of Procurement and Contract Management Director - Scope of Work: - Comprehensive software solution covering: - Computer Assisted Mass Appraisal (CAMA) module - Personal Property Administration module - Tax Billing & Collections module - Land Records Integration - Citizen Web Portal for online payments and property search - Advanced reporting and analytics tools - Open API for integration with GIS, ERP, payment processors, and state systems - Services required: - Implementation, configuration, and data migration - Integration with existing county systems - Training for county staff - Ongoing maintenance, technical support, legislative compliance updates, cybersecurity, and disaster recovery - Technical & Operational Requirements: - Solution must be scalable, secure, and cloud-hosted or on an approved hosting platform - Must support approximately 117,000+ real property parcels and 20,000+ personal property accounts - Emphasis on operational excellence, data integrity, improved citizen service, and long-term vendor partnership - OEMs & Vendors: - No specific OEMs or vendors are named; RFP is open to all qualified software providers - Notable Requirements: - Open API architecture for interoperability - Mobile field data collection for appraisers - Audit trails and legislative compliance updates - Disaster recovery and business continuity support - Place of Performance: - Union County, North Carolina (500 North Main Street, Monroe, NC 28112)

Description

Union County is soliciting proposals from qualified software vendors to provide a comprehensive Government Property Tax Management Software Solution. The scope includes implementation, configuration, data migration, integration, training, maintenance, and ongoing support of an integrated tax administration system. The solution aims to improve operational excellence, data integrity, citizen service, system integration, scalability, and vendor partnership. Proposals are due by May 5, 2026, at 11:00 AM EDT.

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