North Carolina eVP #377-RFP 2026-058

Union County NC Solicits Comprehensive Property Tax Management Software Solution

Union County, North Carolina is seeking a modern, comprehensive property tax management software solution to overhaul its tax administration systems. - Government Buyer: - Union County, North Carolina - Procurement & Contract Management Department - Contact: Corey Brooks, Procurement and Contract Management Director - Products/Services Requested: - Integrated Government Property Tax Management Software Solution - Computer Assisted Mass Appraisal (CAMA) Module - Personal Property Module - Billing & Collections Module - Citizen Web Portal - Report Writer / Analytics - Standard Interfaces (GIS, ERP, Payment Processor) - Implementation, configuration, data migration, integration, training, maintenance, and ongoing support - Unique/Notable Requirements: - Solution must be scalable, secure, and cloud-hosted or on an approved hosting platform - Open API architecture required for integration - Must support multi-year parcel history, revaluation modeling, GIS integration, audit trails, and mobile field data collection - Public-facing portal for online payments and property search - Robust reporting and analytics tools - Ongoing legislative compliance updates, cybersecurity monitoring, and disaster recovery - Strict prohibition on electronic bid submissions - Adherence to all RFP instructions - No specific OEMs or vendors are named; solicitation is open to all qualified software vendors

Description

Union County is soliciting proposals from qualified software vendors to provide a comprehensive Government Property Tax Management Software Solution. The scope includes implementation, configuration, data migration, integration, training, maintenance, and ongoing support of an integrated tax administration system. The solicitation emphasizes operational excellence, data integrity, improved citizen service, system integration, scalability, and vendor stability. Electronic bids are not permitted; submissions must follow instructions in the attached documents.

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