Federal Register #2026-06428

FDIC System of Records Update: Consumer Complaint and Public Inquiry Records

This notice announces the Federal Deposit Insurance Corporation (FDIC) is modifying its system of records for consumer complaints and public inquiries. - Government Buyer: - Federal Deposit Insurance Corporation (FDIC) - Headquarters: 550 17th Street NW, Washington, DC - Division of Depositor and Consumer Protection: 1100 Walnut St., Ste. 2100, Kansas City, MO - Office of the Ombudsman: 3501 Fairfax Dr., Arlington, VA - No OEMs or vendors are involved, as this is not a procurement action. - Products/Services Requested: - No products or services are being requested or procured. - Notable Requirements and Details: - The system is renamed to FDIC-005, Consumer Complaint and Public Inquiry Records. - Updates support regulatory and supervisory functions, including intake, investigation, and response to complaints and inquiries about FDIC activities, insured institutions, and misuse of FDIC's name or deposit insurance. - Expanded categories of individuals covered and updated routine uses for information disclosure. - Enhanced procedures for notification, access, and contesting records. - Records are maintained at FDIC locations and authorized cloud environments, protected by administrative, technical, and physical safeguards. - Public comment is sought on four proposed routine uses. - No contract value, product line items, or service line items are associated with this notice.

Description

The Federal Deposit Insurance Corporation (FDIC) is modifying an existing system of records titled FDIC-005, "Consumer Complaint and Inquiry Records," renaming it to "Consumer Complaint and Public Inquiry Records." This system supports FDIC's regulatory and supervisory functions by managing complaints and inquiries related to FDIC activities, FDIC-insured institutions, and misuse of FDIC's name or deposit insurance misrepresentations. The update includes modifications to the system's sections, seeks public comment on proposed routine uses, and improves formatting and consistency. The system helps FDIC scope examinations and take supervisory actions based on consumer complaints and inquiries.

View original listing