Sedgwick County Sedgwickcounty #26-0011

Sedgwick County Electronic Wait Line Management System for Tag Offices

Sedgwick County, Kansas is seeking proposals for a hosted Electronic Wait Line Management System for its Tag Offices. - Government Buyer: - Sedgwick County, Kansas - Purchasing Department (Contact: Tammy Culley) - Products/Services Requested: - Electronic Wait Line Management System - Web-based, hosted solution (no additional server hardware required) - Non-proprietary, off-the-shelf kiosks with paper ticket dispensers - ADA-compliant hardware and software - Features: online customer check-in, wait time display, appointment scheduling (up to 30 days in advance), management dashboards, and reporting - Implementation, configuration, and ongoing support services - Unique/Notable Requirements: - All hardware must be non-proprietary and commercially available (off-the-shelf) - The county may purchase hardware separately through its own vendors - Proposers must provide general hardware requirements if not supplying hardware directly - System must be ADA compliant and support both walk-in and scheduled appointments - Contract period is two years with three one-year renewal options - No specific OEMs or vendors are named in the solicitation - Place of performance: Sedgwick County Tag Offices, Wichita, Kansas

Description

Sedgwick County, Kansas is soliciting proposals for an Electronic Wait Line Management System to provide web-based customer check-in services for the County's Tag Offices. The system should be hosted with no additional server hardware required by the county, and all hardware proposed must be non-proprietary and off-the-shelf. The county reserves the right to purchase required hardware through contracted vendors. Proposals are due by April 28, 2026, at 1:45 PM CDT.

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