SAM #89303026NIG000059

DOE OIG Seeks FedRAMP-Certified Cloud Case Management System and Services

The U.S. Department of Energy (DOE) Office of Inspector General (OIG) is seeking information from the market for a cloud-based, FedRAMP-certified Case Management System (CMS) solution and related services. - Government Buyer: - U.S. Department of Energy (DOE), Office of Inspector General (OIG), Office of Headquarters Procurement Services - Products and Services Requested: - Commercial off-the-shelf (COTS) cloud-based Case Management System (CMS) software - Must be FedRAMP certified - Must support at least 150 full-time users - Includes all commercial software licensing and hosting - System support services - Configuration and implementation of the CMS - Provision of user licenses - Potential migration of data from the existing iPRISM system - Initial agency administrator and user training - Unique or Notable Requirements: - FedRAMP certification is mandatory for the CMS solution - The system must be capable of managing investigations and hotline complaints - Data migration from the current iPRISM system may be required - The procurement is focused on software publishers (NAICS 511210) - No specific OEMs or vendors are named in the solicitation - The opportunity is intended to inform acquisition strategy and future competitive procurements

Description

DOE OIG has a requirement to obtain a cloud-based, commercial off-the-shelf (COTS) solution, inclusive of all associated commercial software licensing, software hosting, and system support services, for managing its investigations and its hotline which is FedRAMP certified. This effort includes the configuration and implementation of a cloud-based, COTS solution, including the provision of all necessary user licenses for an anticipated 150 or more full-time users and associated support services. Additionally, this effort may include migration of data from the existing iPRISM solution to the new one.

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