Orlando Opengov #S26-0377

Sole Source Extended Support for KeyTracer Cabinet System (City of Orlando)

This opportunity involves the City of Orlando's Water Reclamation Enterprises seeking extended support services for its KeyTracer Cabinet system through a sole source solicitation. - Government Buyer: - Water Reclamation Enterprises (City of Orlando, Orange County, FL) - OEM and Vendor: - Real Time Networks, Inc. (OEM and exclusive supplier for KeyTracer Cabinet) - Products/Services Requested: - Extended support agreement for the KeyTracer Cabinet system - Includes ongoing support services to maintain and service the KeyTracer Cabinet - Notable Requirements: - Sole source procurement; only Real Time Networks, Inc. is identified as the supplier - Alternative suppliers may respond if they can demonstrate equivalent capabilities - Solicitation reference: S26-0377 - Classified under NIGP codes 20840 (Computer Hardware and Peripherals) and 42550 (Key Cabinets and Accessories) - The procurement is for support services, not hardware acquisition, and is open for a limited response period.

Description

This solicitation is for an extended support agreement for the KeyTracer Cabinet, identified as a sole source procurement. The exclusive supplier is Real Time Networks, Inc., and the procurement is managed by Water Reclamation Enterprises. Interested suppliers who believe they can provide the same product or service are invited to submit their qualifications and capabilities via email by April 8, 2026. The posting remains active for seven days, and responses must be submitted by the specified deadline.

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