Bismarck Civicplus #RFP: Permit, License & Asset Management System

City of Bismarck RFP for Permit, License, and Asset Management Software Solution

The City of Bismarck is seeking proposals for a modern, cloud-hosted software solution to manage permitting, licensing, inspections, code enforcement, and asset/work order management across multiple city departments. - Government Buyer: - City of Bismarck Administration, IT Department, Senior Systems Analyst - Multiple city departments involved - Products/Services Requested: - Comprehensive SaaS platform for permitting, licensing, inspections, code enforcement - Optional asset management and work order management (integrated or standalone) - Implementation, configuration, training, support, and data migration from legacy systems (CommDev TRAKiT, AssetWorks) - Scalable licensing for ~650 employees and 40 inspectors; public portal for thousands of users - OEMs and Vendors: - No specific OEMs or vendors named; open to all qualified software providers - Unique/Notable Requirements: - Support for complex regulatory workflows and compliance - Integration with GIS (ArcGIS Online) and financial systems - Robust mobile and field operations - Flexible licensing models and phased implementation options - Public-facing portal for residents, contractors, and businesses - High-volume online activity and workflow configurability - Data security and compliance with standards - Ability to accommodate multiple awards for different functional areas - Place of Performance/Delivery: - City of Bismarck IT Department, 221 North 5th Street, P.O Box 5503, Bismarck, ND 58506 - City Government offices

Description

The City of Bismarck is soliciting proposals for a comprehensive, cloud-hosted software solution to manage permitting, licensing, inspections, code enforcement, and related regulatory workflows across multiple city departments. The solution should also support enterprise Asset Management and Work Order Management, either integrated or as standalone interoperable systems. The goal is to replace fragmented legacy systems with modern, integrated solutions that improve regulatory compliance, operational efficiency, data integrity, and public access. The procurement includes requirements for mobile and field operations, complex workflows, and scalability, with flexibility for unified or best-of-breed platforms.

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