North Dakota Bismarck Civic Plus #RFP: Permit, License & Asset Management System

City of Bismarck RFP for Cloud-Based Permit, License, and Asset Management System

The City of Bismarck is seeking proposals for a modern, cloud-hosted software solution to manage permitting, licensing, inspections, code enforcement, and asset/work order management across multiple city departments. - Government Buyer: - City of Bismarck Administration (IT Department / Senior Systems Analyst) - Multiple city departments involved - Products/Services Requested: - Comprehensive, cloud-hosted software platform for permitting, licensing, inspections, and code enforcement - Must support complex regulatory workflows, public portal access, and mobile/field operations (including offline functionality) - GIS integration required (specifically ArcGIS Online) - Data migration from legacy systems (CommDev TRAKiT, AssetWorks) - Scalable licensing for ~650 employees, 40 inspectors, and public access for thousands - Robust data security, open standards/APIs, and flexible licensing models - Asset Management and Work Order Management modules (integrated or standalone, interoperable) - Implementation, configuration, data migration, training, and ongoing support services - Unique/Notable Requirements: - Open to unified platforms or best-of-breed solutions; may award contracts separately for different functional areas - Phased implementation and module rollouts are acceptable - Must improve operational efficiency, regulatory compliance, and public service - Preference for SaaS (Software-as-a-Service) delivery - OEMs and Vendors: - No specific OEMs or vendors are named; RFP is open to all qualified software providers - Place of Performance/Delivery: - City of Bismarck, 221 North 5th Street, Bismarck, ND 58506 (IT Department contracting office)

Description

The City of Bismarck is soliciting proposals for a comprehensive, cloud-hosted software solution to manage permitting, licensing, inspections, code enforcement, and related regulatory workflows across multiple city departments. The system should also support enterprise Asset Management and Work Order Management, either integrated or as standalone interoperable systems. The goal is to replace fragmented legacy systems with modern, integrated solutions that improve regulatory compliance, operational efficiency, data integrity, and public access. The solution must support the full lifecycle of permits and licenses and enable tracking and management of city assets and maintenance work orders.

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