Jefferson County Department Of Health Jcdh #26-03-07

Comprehensive Internet, SIP, and Next Generation Firewall Solution for Jefferson County Department of Health

This opportunity involves a comprehensive technology upgrade for the Jefferson County Department of Health (JCDH) in Birmingham, Alabama. - Government Buyer: - Jefferson County Department of Health (JCDH), Purchasing Agent: Hazel L. Collins - Locations: Central, Eastern, and Western JCDH facilities in Birmingham and Midfield, Alabama - Products and Services Requested: - Redundant enterprise-level Internet Access Circuits: - Two 10G symmetrical circuits at the Central location - Two 1G symmetrical circuits at both Eastern and Western locations - Each site must use two different Internet Service Providers for redundancy - Next Generation Firewall with SD-WAN (High Availability design): - Two SD-WAN devices per location, sized for circuit throughput - Includes hardware, software licenses, maintenance, support, warranty, and remote access VPN for 250 users - SIP Trunking Service: - 100 SIP trunks at Central and 100 at Western locations (200 total), functioning as one trunk group - Porting of 1,394 direct inward dial (DID) numbers and 3 toll-free numbers - Unlimited local and long-distance, e911 per DID - Implementation and Project Management: - Project management, training, reference materials, and proven implementation process - Assigned project managers for deployment and contract life - Maintenance and Support: - Dedicated tier 3 engineering support, 24x7x365 monitoring, customer portal with single sign-on, live collaboration, and strict SLAs - US-based W-2 support employees - Unique or Notable Requirements: - All services must be invoiced together; subcontracting is not permitted - Solution must be commercial off-the-shelf and successfully implemented within the last two years - Vendors must provide references, detailed pricing, and implementation plans - Single award; contract value estimated to exceed $30,000 - No specific OEMs or vendors are named in the solicitation - Place of Performance: - Central: 1400 6th Avenue South, Birmingham, AL 35233 - Eastern: 601 West Blvd, Birmingham, AL 35206 - Western: 631 Bessemer Super Hwy, Midfield, AL 35228 - Contracting Office: - General Services Annex, 401 14th Street South, Birmingham, AL 35233

Description

The Jefferson County Department of Health (JCDH) is soliciting proposals for a comprehensive Internet Access service that includes SIP trunking, Next Generation Firewall with SD-WAN, and related support services. The project requires redundant fiber connections from two different internet service providers at multiple locations, high availability firewall design, and SIP services integrating two sites as one trunk group. The contract period is from May 2, 2026, to May 1, 2029, and the procurement follows Alabama's competitive RFP law. Vendors must provide detailed proposals including pricing, implementation plans, maintenance, and references.

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