British Columbia BCBid #227264

Annual Maintenance and Support for AtoM, Archivematica, and Ubuntu OS

This opportunity involves the City of Vancouver's direct award for annual maintenance and support services for its digital archiving systems. - Government Buyer: - City of Vancouver (municipal government, Canada) - OEM and Vendor: - Artefactual Systems Inc. (highlighted as the sole vendor and open-source community leader) - Products/Services Requested: - Annual maintenance and support for AtoM, Archivematica, and Ubuntu operating system installations - Includes software upgrades, security patches, integration support, troubleshooting, custom code maintenance, consulting, and remote support (email and phone) - Unique/Notable Requirements: - Direct award justified by Artefactual's established relationship and leadership in the open-source community - Three-year initial contract term with nine optional one-year extensions - Estimated value: approximately $118,560 CAD over three years

Description

The City of Vancouver is seeking to contract with Artefactual Systems Inc. for a one-year support and maintenance agreement covering AtoM, Archivematica, and Ubuntu operating system installations. The services include software upgrades, security patches, integration support, troubleshooting, custom code maintenance, consulting, and support via email and phone. The contract has an initial term of three years with nine optional one-year extensions, with an estimated value of approximately $118,560 CAD over three years. The award is justified as a direct award due to the vendor's lead role in the open-source community and proven service record.

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