CanadaBuys #BC227264

Annual Maintenance and Support for AtoM and Archivematica Software at City of Vancouver Archives

This opportunity involves the City of Vancouver's intent to contract for annual maintenance and support of its archival software systems. - Government Buyer: - City of Vancouver Archives - OEMs and Vendors: - Artefactual Systems Inc. (original developer and sole vendor) - Products/Services Requested: - Annual maintenance and support for Access to Memory (AtoM) and Archivematica open-source software - Support for Ubuntu operating system - Services include: - Installing upgrades and security patches - Supporting integration between AtoM and Archivematica - Troubleshooting service disruptions - Maintaining custom code and workflows - Consulting on software configuration and workflow optimization - Unique/Notable Requirements: - No hardware or specific product part numbers involved - Specialized support for open-source archival software - Contract valued at CAD 118,560 for three years, with nine optional one-year extensions - Artefactual Systems Inc. is the only OEM and vendor mentioned

Description

The City of Vancouver intends to contract Artefactual Systems Inc. for a three-year term to provide annual maintenance and support for the Archives' Access to Memory (AtoM) and Archivematica software, including Ubuntu OS. The scope includes installing upgrades, security patches, integration support, troubleshooting, and consulting for software configuration. Artefactual Systems Inc. is the original developer and has an established relationship with the City, ensuring business continuity. The estimated contract value is CAD 118,560 over three years, with options for nine one-year extensions.

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