Maryland Procurement Portal #BPM056169

Electronic Payment System Modernization for Call-n-Ride Transportation Program (Montgomery County, MD)

Montgomery County Government, Maryland, Department of Transportation is seeking to modernize its Call-n-Ride Transportation Program with a new electronic payment system: - The County wants to replace its current closed-loop swipe card system with an advanced open-loop payment card solution for use in taxicabs and with Transportation Network Companies (TNCs) - The new system must work exclusively with authorized transportation vendors using appropriate Merchant Category Codes (MCCs) - The contract covers: - Comprehensive management and operation of participant payment and service systems - Project management and staffing - Issuance and maintenance of reloadable open-loop payment cards - Customer service support for participants and vendors - Service and contract monitoring, operational support - API integration and IT services, including secure web portals for account and transaction management - Financial management (monthly funding loads, account reconciliation, transaction processing) - Data management and reporting - No specific OEMs or vendors are named in the solicitation - The County is seeking qualified transportation management software providers with experience in payment systems integration and support

Description

Montgomery County Government's Department of Transportation is seeking proposals for a new electronic payment system to replace the existing closed-loop swipe card system used in the Call-n-Ride Transportation Program. The new system must support an open-loop payment card usable with authorized private and public transportation vendors, including taxicabs and Transportation Network Companies. The contract includes project management, customer service, API integration, financial management, and data reporting services. Proposals are to be submitted through BidNet's Maryland Purchasing Group platform.

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