Virginia Danville Civic Plus #25-26-068

Comprehensive Inmate Communications System for Danville Adult Detention Center

The City of Danville, VA is seeking a qualified contractor to provide a comprehensive inmate communications system for the Danville Adult Detention Center. - Government Buyer: - City of Danville Purchasing Department, on behalf of the Adult Detention Center - Products and Equipment Requested: - 120 wall-mounted and portable inmate telephones (ADA compliant, armored keypad, Lexan handset, tamper-resistant, FCC registered) - 1 portable inmate telephone set for special circumstances - 120 1:1 assigned inmate tablets with 10% spare inventory, supporting video visitation, wireless calls, streaming, paid games, messaging, PDF reader, free eBooks, and educational/law library content - Includes charging carts, wall-mounted charging/docking stations, and earbuds at no cost - 1 TTY non-portable telephone - Uninterruptible Power Supply (UPS) with at least one hour backup - Miscellaneous telephone equipment (recorders, computers, printers, modems, system software for call monitoring and administration) - Mail scanning solution with OCR, keyword flagging, and portable drug detection device - Services Requested: - Turnkey installation, operation, maintenance, and service of the entire system - 24-hour maintenance support and software updates - Call monitoring, call blocking, prepaid account refunds, and integration with third-party vendors - Onsite technician required; facility staff may not handle hardware or service - Virginia-based account manager for coordination and monthly meetings - Annual $3,000 payment for staff training and user groups - Unique/Notable Requirements: - System must be secure, reliable, and restrict/monitor usage to prevent harassment - Strict compliance with ADA and FCC regulations - Implementation required within 30 days of contract execution (penalties for delays) - No cost to the City; all costs borne by the contractor - Prime telephone vendor may not subcontract tablet services - All work must comply with the Virginia Uniform Building Code - No specific OEMs or vendors are named in the solicitation.

Description

The City of Danville is soliciting proposals for inmate telephone, tablet, and video visitation services at the Danville Adult Detention Center. The contract requires a single contractor to install, operate, maintain, and service an operational, secure, and reliable system that restricts and monitors usage appropriately while preventing harassment. The contract term is five years with options to renew for four additional one-year terms. A mandatory pre-bid meeting is scheduled, and proposals are due by May 12, 2026.

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