District of Columbia Cobblestone Systems #CFOPD-17-C-009

District of Columbia Awards and Extends Merchant Processing Services Contract to Paymentech (JPMorgan Chase Bank)

The District of Columbia's Office of the Chief Financial Officer (OCFO), Office of Contracts, has awarded and continues to modify a large-scale contract for merchant processing services to Paymentech, LLC, a subsidiary of JPMorgan Chase Bank, N.A. - Government Buyer: - District of Columbia, Office of the Chief Financial Officer, Office of Contracts - OEMs and Vendors: - Paymentech, LLC (JPMorgan Chase Bank, N.A.) - Paymentus (for digital bill payment services) - Products and Services Requested: - Merchant card processing services for cardholder present and not present transactions - Includes credit, debit, PIN debit, PINless debit, and electronic check (ACH/eCheck) processing - Support for DC Public Schools (DCPS), Department of Motor Vehicles (DMV), and other District agencies - EMV Point of Sale (POS) terminals (up to 195 units for DMV) - Includes implementation, maintenance, support, and replacement - Digital bill payment services via Paymentus Instant Payment Network - Online quick pay, customer portal, multilingual IVR, pay-by-text, AI-enhanced interactions, in-person payments (kiosks, POS), and advanced payment options (PayPal, Venmo, Apple Pay, Google Pay, retail locations) - Payment brand fees, contractor fees, and detailed transaction/authorization fee schedules - Includes pass-through of interchange, network, and payment brand fees - Chargeback, refund, voice authorization, and other per-transaction fees - Electronic check processing (ACH, validation, prenote, redeposit, returns, account verification, and authentication) - Estimated 36,000 annual eCheck transactions averaging $125 each - Unique or Notable Requirements: - EMV POS terminals must support DMV digital bill pay services - Compliance with NACHA rules and federal regulations for electronic funds transfers - District may use third-party processors for lottery and sports wagering transactions - Extensive pricing schedules for all transaction types and payment brands - High transaction volumes: Option periods specify up to 14.2 million transactions per period - Digital payment services must support multiple payment methods and advanced security (PCI compliance) - Contract Value: - Cumulative contract value increased to $44,750,000 through multiple modifications - Period of Performance: - Base period plus five two-year option periods; current term and funding extended through at least May 2025 - Place of Performance: - District of Columbia government facilities and offices, primarily at 1100 4th Street, S.W., Washington, D.C.

Description

The Office of Finance and Treasury (OFT) of the District of Columbia has a contract with Paymentech, LLC, a subsidiary of JPMorgan Chase Bank, to provide merchant card processing services for both cardholder present and cardholder not present transactions. The contract includes multiple option periods, with the current term running from May 19, 2024, to May 18, 2026. The contract has been modified several times to adjust terms, pricing schedules, and extend option periods, reflecting ongoing merchant processing needs for the District.

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