BidNet Direct #1189048

Electronic Payment System Modernization for Call-n-Ride Transportation Program – Montgomery County, MD

Montgomery County, Maryland is seeking a qualified provider to modernize and manage the Call-n-Ride Transportation Program’s electronic payment system. - Government Buyer: - Montgomery County Government, Department of Transportation, Division of Transit, Call-n-Ride Program - OEMs and Vendors: - No specific OEMs or vendors are named; the solicitation is open to all qualified transportation management software providers - Products/Services Requested: - Transition from a closed-loop swipe card system to an open-loop payment card system - Must be compatible with taxicabs, Transportation Network Companies (TNCs), and other authorized providers using appropriate Merchant Category Codes (MCCs) - Project management and staffing for the Call-n-Ride Program - Implementation and maintenance of an automated, reloadable open-loop card payment system - Customer service support for program participants and administrators - Service and contract monitoring, operational support - API integration and IT services, including secure web portals for account and transaction management - Financial management: monthly funding loads, account reconciliation, transaction processing - Data management and reporting for program operations - Unique or Notable Requirements: - The new payment system must be open-loop and reloadable, compatible with a range of transportation vendors - Integration with secure, database-driven web portals for real-time account and transaction management - Compliance with federal, state, and county regulations - Long-term contract structure: 2-year base with up to eight 1-year renewal options - No part numbers or specific quantities are listed, as this is a comprehensive service contract.

Description

Montgomery County Department of Transportation is seeking proposals for a new electronic payment system to replace the current closed-loop swipe card system used in the Call-n-Ride Transportation Program. The new system must be an open-loop payment card system compatible with authorized private and public transportation vendors including taxicabs and Transportation Network Companies. The contract includes project management, customer service, API integration, financial management, and data reporting services. The contract duration is 2 years with eight 1-year renewal options.

View original listing