San Mateo Opengov #2026-RFP-00440

San Mateo County seeks technology platform for structured problem-solving and continuous improvement

San Mateo County Health Administration is seeking proposals for a secure, configurable technology platform to enhance structured problem-solving and continuous improvement across its organization. - Government Buyer: - County of San Mateo Health Administration - OEMs and Vendors: - No specific OEMs or vendors mentioned; open to all qualified technology solution providers - Products/Services Requested: - Technology platform (software/system) for root-cause problem-solving, transparent communication, and shared learning - No part numbers or purchase quantities specified - Unique or Notable Requirements: - System must be secure, user-friendly, and configurable - Support for organizational learning, cross-divisional collaboration, and safety improvement - Proposals evaluated on experience, methodology, cost, references, local business status, and compliance with technical/security requirements - Submission required via eProcurement portal

Description

The County of San Mateo Health Administration is soliciting proposals for a secure, user-friendly, and configurable technology platform designed to support structured root-cause problem-solving, transparent communication, and shared learning across the organization. The system aims to enhance client and staff safety, build organizational capacity, enable cross-divisional collaboration, and foster a sustainable culture of continuous improvement. Proposals will be evaluated on experience, methodology, cost, references, local business status, and compliance with technical and security requirements. The solicitation includes a detailed timeline with a proposal due date of May 1, 2026.

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