Bismarck Civicplus #RFP for PERMIT, LICENSE, & ASSET MANAGEMENT SYSTEM

City of Bismarck RFP for Cloud-Hosted Permit, License, and Asset Management System

The City of Bismarck is seeking proposals for a cloud-hosted software solution to modernize and unify permitting, licensing, inspections, code enforcement, and asset/work order management across multiple city departments. - Government Buyer: - City of Bismarck, North Dakota (IT Department / Senior Systems Analyst; multiple city departments) - OEMs and Vendors: - No specific OEMs or vendors are named; the RFP is open to all qualified software providers - Products/Services Requested: - Cloud-hosted software platform for permitting, licensing, inspections, and code enforcement - Asset Management and Work Order Management modules (integrated or standalone) - Public-facing portal for applications, payments, and status tracking - Mobile and field operations support, including offline access and GIS (ArcGIS Online) integration - Implementation, configuration, data migration (from CommDev TRAKiT, AssetWorks), and integration with city systems - Training, ongoing technical support, and system maintenance - Scalable licensing for approximately 650 employees, 40 inspectors, and high-volume public portal access - Unique or Notable Requirements: - Support for complex regulatory workflows and compliance with security standards - Robust reporting and analytics - Flexible, phased implementation and potential for separate awards by functional area - High interoperability and data security - Replacement of fragmented legacy systems to improve efficiency and public service - Place of Performance/Delivery: - City of Bismarck, 221 North 5th Street, Bismarck, ND 58506 (IT Department)

Description

The City of Bismarck is soliciting proposals for a comprehensive, cloud-hosted software solution to manage permitting, licensing, inspections, code enforcement, and related regulatory workflows across multiple city departments. The solution should also support enterprise Asset Management and Work Order Management, either integrated or as standalone systems interoperable with the permitting and licensing platform. The goal is to replace fragmented legacy systems with modern, integrated solutions that improve regulatory compliance, operational efficiency, data integrity, and public access. The procurement allows for phased implementations and separate awards for different functional areas if beneficial to the city.

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