Opportunity

Jackson Town Civicplus #START RFP 26-16

START Seeks Proposals for On-Demand Microtransit Service Operation and Expansion in Jackson, WY

Posted

March 27, 2026

Respond By

April 27, 2026

Identifier

START RFP 26-16

NAICS

485310, 485111, 485119

The Town of Jackson, Wyoming, through Southern Teton Area Rapid Transit (START), is seeking proposals for the operation and expansion of its on-demand microtransit service. - Government Buyer: - Town of Jackson, Wyoming (Southern Teton Area Rapid Transit - START) - Products/Services Requested: - Operation of a pooled, on-demand microtransit rideshare service - Service area includes Downtown Jackson, Teton County Library (Jackson branch), Albertson's, and potential expansion to South Park Loop and other areas - Target of 200,000 annual trips - Service hours: daily from 6:00 a.m. to midnight - ADA-accessible vehicles required - Smartphone app for booking, with call center support - Real-time routing, dispatch, and automated notifications - Integration with existing transit platforms (Transit Royale, EQUANS, Optibus, ArcGIS) - Comprehensive data reporting and dashboard access for START staff - Direct employment of drivers (no contractors) - Compliance with FTA Buy America requirements if federal funds are used - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Integration with platforms such as Transit Royale, EQUANS, Optibus, and ArcGIS is required - Unique or Notable Requirements: - Fully ADA-accessible fleet - Direct employment of drivers - Real-time data reporting and dashboard access - Integration with fixed-route transit and existing technology platforms - Compliance with Buy America rules for vehicles and equipment - Service must maintain a maximum 15-minute median wait time - No product part numbers or specific purchase quantities are provided, as this is a service-based contract.

Description

The Southern Teton Area Rapid Transit system (START) is soliciting proposals from qualified firms to continue and expand its existing on-demand microtransit service within the Town of Jackson, Wyoming. The service includes on-demand rideshare within the core Downtown zone and scheduled service to the Teton County Library and Albertson's. The project aims to maintain or exceed current service levels, complement fixed-route transit, and potentially expand service areas. Proposals must address technology, fleet, driver requirements, data reporting, and pricing models, with a focus on ADA accessibility and integration with existing transit systems.

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