CanadaBuys #20134436

Professional Services for Zoho Suite Optimization and Business Process Improvement

Collecto Services regroupés en éducation is seeking professional services to enhance business processes and optimize their use of the Zoho application suite. - Government buyer: - Collecto Services regroupés en éducation, a non-profit organization serving Québec's education sector - OEMs and vendors: - Zoho (cloud-based application suite) - Requested services: - Business process improvement - Standardization of work methods - Operational change support - Definition of performance indicators - Configuration and optimization of Zoho tools - Employee training - Deployment assistance for new tools - Change management support - Required team: project manager, Zoho developer/integrator, business analyst, trainer, finance specialist - Unique requirements: - Focus on aligning business processes with Zoho suite - No specific products or part numbers; emphasis on professional services and expertise - Period of performance: - Estimated contract duration is 24 months - Places of performance and delivery: - Montréal and Capitale-Nationale (Québec) - Contracting office: 945, avenue Newton, bureau 226, QC, G1P4M3, CAN

Description

Collecto Services regroupés en éducation is seeking a service provider with a team of experienced professionals and technicians to improve business processes and align them with the Zoho application suite. The goal is to optimize the organization's daily activities by standardizing work methods, supporting operational change, defining performance indicators, configuring Zoho tools, training employees, and assisting with deployment and change management. The project team must include a project manager, Zoho developer/integrator, business analyst, trainer, and finance specialist. An optional virtual information session is scheduled for April 8, 2026.

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