SAM #AP4050

Comprehensive AWS Cloud Hosting, System Administration, and Web Support for Institute of Education Sciences

The U.S. Department of Education's Institute of Education Sciences (IES) is seeking comprehensive IT services to support its AWS-hosted virtual data center and web operations. - Government Buyer: - U.S. Department of Education, Institute of Education Sciences (IES) - Contracting managed by the Contracts and Acquisitions Management office - OEMs and Vendors: - Amazon Web Services (AWS) (primary cloud infrastructure) - Microsoft (for Windows Server, SQL Server, Office, SharePoint, and related software) - Esri (ArcGIS) - Redgate, SAS, IBM (SPSS, Big Fix), F5 Networks, Fortify, Trellix, Trustwave, SolarWinds, Tenable, SUDAAN, and others for specialized software - Products and Services Requested: - AWS IaaS access and management (GovCloud-West and US-East) - System operations and security support for Windows and Linux servers - Website administration and development for ~40 websites and ~400 databases (Drupal, .NET) - Software licensing and management for a range of analytical, security, and productivity tools (e.g., Microsoft SQL Server, ArcGIS, SAS, SPSS, Apache SOLR, F5 BigIP, Fortify, Redgate, SolarWinds, Tenable, Trellix, Trustwave, SUDAAN) - Surge support options for additional AWS servers and technical staff - Unique or Notable Requirements: - Compliance with federal IT security standards (FISMA, FedRAMP) - Section 508 accessibility compliance - High-risk public trust security clearances for staff - Support for disaster recovery, backups, and vulnerability remediation - Option for surge support during periods of increased demand or modernization - Place of Performance: - AWS GovCloud-West and US-East regions (virtual data center) - Department of Education offices in Washington, DC

Description

The Institute of Education Sciences (IES) plans to award a new task order for support of its web operations by providing cloud hosting, system administration, and website administration and critical feature development, and user, staff and developer support. IES currently maintains a virtual data center hosted in Amazon Web Services (AWS). The primary function of the data center is to host survey collection and dissemination websites in support of IES’ mission. This includes web servers, database servers, a vast array of websites and data driven web applications, a system management and web development environment, terminal servers housing analytical and statistical software, and other system support servers.

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