Columbus City Schools Columbuscityschools #020_CCSEAPRFP

Employee Assistance Program and Work Life Services for Columbus City Schools

Columbus City Schools is seeking a qualified provider to deliver a comprehensive Employee Assistance Program (EAP) and Work Life Services for its workforce. - Government Buyer: - Columbus City Schools (largest school district in Ohio) - OEMs and Vendors Mentioned: - Health Advocate (current EAP vendor) - UHC (UnitedHealthcare, medical) - CVS/Caremark (pharmacy benefits manager) - Rally (wellness) - Products/Services Requested: - Employee Assistance Program (EAP) for approximately 8,200 benefit-eligible employees - Up to 8 face-to-face counseling sessions per person per issue per year - 24/7/365 telephonic clinical intake and assessment - Work-life support (child/adult care, legal and financial consultation, identity theft consultation, etc.) - Management consultation - Bank of service hours for training and on-site events - Critical incident stress debriefing - Multiple modalities for access (phone, web, text) - Single web portal for all services - Robust communications and promotional materials - Unique or Notable Requirements: - Strict confidentiality and HIPAA compliance - Integration with existing CCS vendor ecosystem (UHC, CVS/Caremark, Rally) - Experience with large public sector clients, preferably school systems - Support for Local Economically Disadvantaged Enterprise (LEDE) participation goals - All fees must be guaranteed for the first three years - Prohibition on direct contact with CCS during the RFP process - Performance guarantees tied to utilization metrics

Description

Columbus City Schools is soliciting proposals from qualified providers to administer their Employee Assistance Program (EAP) and Work Life Services effective July 1, 2025. The program serves approximately 8,200 benefit-eligible employees and includes counseling services, work-life support, management consultation, and critical incident stress debriefing. The RFP outlines detailed program requirements, submission instructions, and evaluation criteria, with proposals due by April 29, 2025. The contract is expected to be for an initial three-year period with optional renewals.

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