BidNet Direct #HCD 2026-002

ADA Title II Digital Accessibility Compliance Services for Town of Apple Valley

The Town of Apple Valley is seeking a qualified consultant to provide ADA Title II digital accessibility compliance services for its online forms and digital workflows. - Government Buyer: - Town of Apple Valley, San Bernardino County, California - Scope of Services: - Remediation, conversion, validation, and development of accessible online forms and digital workflows - Accessibility audits and assessments for compliance with ADA Title II and WCAG 2.1 Level AA - Remediation and conversion of web and PDF forms, including PDF-to-accessible web forms - Testing and verification using automated, manual, and assistive technology tools - Documentation, template creation, and website evaluation with recommendations - Staff training and transition support for ongoing accessibility compliance - Ongoing support and monitoring may be proposed - Platforms and Tools Referenced: - Web CMS modules (e.g., CivicRec, Go Gov.) - Form tools (e.g., Adobe Experience/Acrobat, Microsoft Forms, Google Forms) - Workflow systems (e.g., Granicus, Munis (Tyler), OpenGov, Citytech) - Embedded or linked PDFs, images, scanned documents, payment processors, and identity verification modules - Notable Requirements: - All deliverables must meet WCAG 2.1 Level AA standards - Accessibility for all content and services, including third-party tools - Creation of a forms accessibility standard/playbook, training materials, and verification reports - Insurance coverage and a Town of Apple Valley business license required - No specific OEMs are mandated, but referenced vendors and platforms include: - CivicRec, Go Gov., Adobe, Microsoft, Google, Granicus, Munis (Tyler), OpenGov, Citytech - Place of Performance and Delivery: - Town of Apple Valley government facilities at 14955 and 14975 Dale Evans Parkway, Apple Valley, CA 92307

Description

The Town of Apple Valley is seeking proposals from qualified consultants to provide ADA Title II digital accessibility compliance services. The scope includes remediation, conversion, validation, and development of accessible online forms and digital workflows to meet ADA Title II and WCAG 2.1 Level AA standards. Services encompass document discovery, testing, documentation, template creation, website evaluation, staff training, and ongoing compliance support. The project aims to ensure accessibility across various platforms and third-party tools used by the Town for public services.

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