Opportunity
New York State Contract Reporter #UCO-995
CUNY Solicits Digital Accessibility Remediation and Video Captioning Services
Posted
March 27, 2026
Respond By
April 17, 2026
Identifier
UCO-995
NAICS
541930
The City University of New York (CUNY) is seeking qualified firms to provide digital accessibility services to ensure compliance with ADA, Section 508, and state requirements. - Government Buyer: - City University of New York (CUNY), University Central Office - CUNY School of Professional Studies, Purchasing Manager: Adam Schwartz - Products and Services Requested: - Document remediation for digital files (PDF, Word, Excel, PowerPoint) to meet Section 508 and WCAG Level AA standards - Video captioning services for live and pre-recorded content, requiring 99% accuracy, support for multiple formats and languages, and transcript provision - Consultation on digital accessibility, best practices, training, and workflow strategies - Secure submission portal for document and media uploads with multi-user access - Monthly utilization reporting by service type, volume, and requester/department - Quantities and Pricing: - Services are provided on an as-needed basis - Pricing is per page (remediation) and per minute/hour (captioning/consultation) - Annual cost cap of $70,000 - Unique or Notable Requirements: - 30% Minority and Women-Owned Business Enterprise (MWBE) participation goal - 6% Service-Disabled Veteran-Owned Business (SDVOB) participation goal - Secure portal and monthly reporting are mandatory - No specific OEMs or technology platforms are mandated; open to all qualified firms - Period of Performance: - Three-year base contract, with two optional one-year renewals possible - Place of Performance: - Services support CUNY system-wide; primary offices at 205 East 42nd Street and 230 West 41st Street, New York, NY
Description
The City University of New York (CUNY) is seeking proposals from qualified firms to provide document remediation and video captioning services on an as-needed basis. The contract supports CUNY's compliance with federal and state accessibility requirements by offering remediation for digital documents and captioning for live and pre-recorded video content. The contract term is three years, and the solicitation includes specific diversity participation goals, including SDVOB and MWBE targets. Interested firms must review the detailed solicitation document for scope, qualifications, and submission requirements.