Illinois BidBuy #26-350SOS-SOS35-B-51553

Extension of Call Center and Software Services Contract with 22nd Century Technologies

This award notice details the extension of a call center and software services contract for the Illinois Secretary of State's Information Technology department. - Government Buyer: - Illinois Secretary of State, Information Technology department - Located in Springfield, Illinois - OEMs and Vendors: - 22nd Century Technologies (primary vendor and OEM) - Products/Services Requested: - Call center operations and software services - Includes staffing and software costs - Provided under Sourcewell cooperative contract 071321-CEN - NIGP code 91502 (advertising services including notice of bid solicitation and statutory notices) - Estimated cost for extension: $602,000 - Unique or Notable Requirements: - Extension of existing contract through the end of June - Services must cover both call center operations and associated software - All services to be provided by 22nd Century Technologies - Place of Performance: - Illinois Secretary of State's office, Springfield, Illinois

Description

This is a change order notice for the extension of the current contract with 22nd Century Technologies for call center and software services. The contract is a cooperative agreement through Sourcewell, contract number 071321-CEN, and is extended to June 30, 2026. The extension cost is $602,000. The procurement is managed by the Illinois Secretary of State's office, specifically the Information Technology department.

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