Texas DIR/ESBD #784-26-2651

Enterprise Case Management Software Solution for University of Houston-Downtown

The University of Houston-Downtown (UHD) is seeking an enterprise case management software solution to support multiple departments and manage a variety of case types. - Government Buyer: - University of Houston-Downtown (UHD), part of the University of Houston System - Products/Services Requested: - Enterprise case management software solution - Must be configurable, secure, and user-friendly - Supports case intake, workflow management, reporting, and integration with university systems - Handles student conduct, Title IX, behavioral intervention, student support, and employee-related cases - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique or Notable Requirements: - Solution must integrate with existing university systems - Must support a variety of case types across departments - Vendors must demonstrate experience with higher education or similar environments

Description

The University of Houston-Downtown (UHD) is seeking proposals from qualified vendors to provide an enterprise case management software solution to support multiple departments across the institution. The software will manage various case types including student conduct, Title IX, behavioral intervention, student support, and employee-related cases. The vendor must deliver a configurable, secure, and user-friendly platform that supports case intake, workflow management, reporting, and integration with existing university systems. Proposals are due by April 14, 2026, at 3:00 PM.

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