North Carolina eVP #1012-26-048

GoTriangle Seeks Network Infrastructure and Internet Services for Durham and Morrisville Sites

GoTriangle, the Research Triangle Regional Public Transportation Authority, is seeking proposals for a multi-year contract to provide advanced Network Infrastructure and Internet Services for its Durham and Morrisville sites. - Government Buyer: - Research Triangle Regional Public Transportation Authority (GoTriangle) - Procurement Officer: Steven Jones - Products and Services Requested: - Fiber-based Internet Services - Minimum 1 Gbps symmetrical bandwidth at each site (4600 Emperor Blvd, Durham and 5201 Nelson Rd, Morrisville) - Scalable up to 10 Gbps - Dual-homed connectivity with secondary link at least half the bandwidth of the primary - Diverse fiber routes for redundancy - Static IPv4 addressing (/29 subnet), IPv6 readiness, dual-stack capability - Traffic encryption support (IPSec, MACsec, or SD-WAN encryption) - Compliance with FTA and state data handling requirements - Network Operations and Support Services - 24/7 Network Operations Center (NOC) access - Proactive monitoring, outage notifications, and escalation contacts - Portal access for circuit utilization, ticket management, and billing - Installation and provisioning within 60 days - SLA compliance: 99.9% uptime, 4-hour mean time to repair (MTTR), latency, packet loss, and jitter guarantees - Testing and verification with a 10-business-day acceptance period - Transition assistance for up to 6 months post-contract - Indemnification and dispute resolution provisions - Unique or Notable Requirements: - Strict SLA requirements and compliance with public agency and FTA guidelines - Scalability planning for future bandwidth and additional sites - Optional managed SD-WAN services - No specific OEMs or vendors are named; open to qualified providers - Places of Performance: - 4600 Emperor Blvd, Durham, NC 27706 - 5201 Nelson Rd, Morrisville, NC 27560 - Pricing: - Firm pricing for the initial term; possible adjustments upon renewal - Pricing must be submitted on the provided cost proposal form - Contract Duration: - Initial two-year term with up to three one-year extensions (maximum five years)

Description

The Research Triangle Regional Public Transportation Authority, operating as GoTriangle, is soliciting proposals for Network Infrastructure and Internet Services under solicitation number 1012-26-048. The contract aims to establish services related to network infrastructure including fiber or SD-WAN deployments, dual-homed connectivity, and failover methodologies to ensure reliable internet services. Proposals must be submitted by April 15, 2026, and electronic bids are not permitted; submissions should follow the instructions in the attachments. The solicitation includes detailed requirements for technical capabilities, certifications, and compliance with public agency standards.

View original listing