Opportunity
New York State Contract Reporter #RFA # 20706
Statewide Health Insurance Enrollment Assistance Services for NY State of Health Navigator Program
Posted
March 26, 2026
Respond By
May 14, 2026
Identifier
RFA # 20706
NAICS
624190
This opportunity from the New York State Department of Health seeks organizations to deliver statewide health insurance application and enrollment assistance through the NY State of Health Navigator Program. - Government Buyer: - New York State Department of Health - Office of Health Insurance Programs - Division of Eligibility and Marketplace Integration - Bureau of Consumer Assistance and Training - OEMs and Vendors: - No specific OEMs or commercial vendors are named; this is a services grant opportunity for eligible not-for-profit organizations, trade associations, chambers of commerce, unions, SBA resource partners, and certain health care providers. - Products/Services Requested: - In-person and telephone health insurance application and enrollment assistance - Culturally competent, linguistically appropriate, and disability accessible services - Support for individuals, families, and small businesses (including SHOP) - Assistance with Qualified Health Plans, Medicaid, Essential Plan, Child Health Plus, and renewals/mid-year changes - Community-based outreach at convenient times (evenings/weekends) - Education on health insurance options and tax credits - Compliance with privacy and security standards - Unique or Notable Requirements: - At least two grantees per county - Dedicated full-time program manager required - Minimum staffing levels for subcontractors - Ability to commence activities within 30 days of contract approval - Specific funding set aside for Federally Recognized Tribes and Urban Indian Organizations - Annual funding of approximately $32 million, with up to $675,000 annually for Tribal/Urban Indian organizations - Five-year contract term (annual renewals contingent on performance and funding) - Place of Performance and Delivery: - Services to be provided statewide across all counties in New York - Contracting office located at One Commerce Plaza, Albany, NY
Description
The New York State Department of Health is soliciting applications for the Consumer Assistance for NY State of Health: Navigator Program. This program provides culturally competent, linguistically appropriate, and disability accessible in-person and telephone health insurance application and enrollment assistance across New York State. The program aims to reduce barriers to insurance access by offering assistance in community-based locations at convenient times, including evenings and weekends, and supports small businesses enrolling in the Small Business Health Options Program (SHOP) for tax credits. Approximately $32 million annually will be available for five years to fund at least two grantees in every county, including Federally Recognized Tribes and Urban Indian Organizations.