SAM #FA701426R0020

Air Force Seeks Media and Social Media Analysis Tool and Support Services

This opportunity from the Air Force District of Washington seeks a contractor to provide a comprehensive Media and Social Media Analysis Support Tool and related services for the Secretary of the Air Force Office of Public Affairs (SAF/PA). - Government Buyer: - Department of the Air Force, Air Force District of Washington (AFDW), Contracting Office at Andrews AFB, MD - Secretary of the Air Force, Directorate of Public Affairs, Research and Assessment (SAF/PAX) - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation or attachments - Products/Services Requested: - Web-based Media and Social Media Analysis Support Tool - Must monitor and analyze thousands of domestic and international media outlets (print, broadcast, online, social media) - Features required: media monitoring, social media monitoring, listening and monitoring, assessments and analytics, reporting, journalist database management, customer support - Must support at least 60 concurrent users - Comprehensive API access required - Data security, system reliability, and performance monitoring - Training and ongoing 24/7 customer support - Service delivery for a 12-month base period, four 12-month option periods, and a six-month extension option - Unique or Notable Requirements: - Tool must provide analytical reporting and visualizations for media narratives, trends, and sentiment - Must include a journalist database and support for at least 60 concurrent users - Comprehensive API for integration - 24/7 customer support and initial/ongoing training - Compliance with federal privacy and security requirements - Place of Performance: - Andrews Air Force Base, MD (primary contracting and performance location) - Air Force Pentagon, Washington, DC (SAF/PA office) - **No specific part numbers or OEMs are listed; the procurement is focused on service capability and technical solution.

Description

The contractor shall provide media and Social Media Analysis Support Tool service in accordance with the statement of work.

View original listing